Making a booking
Greater than 14 days from start date
20% deposit is required to secure your guides and or trip. Remaining trip cost is due 14 days
Less than 14 days from start date
Trip cost must be paid in full
*Subject to change based on particular trip
Forms of payment
Credit card: Visa, Mastercard
Email transfer: info@altusmountainguides.com
Cheque: Only accepted 30 days prior to trip commencement
Cancellations
Greater than 30 days from start date
Deposit will be refunded in full
30 to 14 days prior to trip commencement
Deposit amount will be forfeited
Less than 14 days
Full trip amount will be forfeited
*Subject to change based on particular trip
*All cancellations must be received in writing
Cancellations by Altus Mountain Guides
Upon confirming your booking we guarantee the trip departure. If we cancel a trip for any reason prior to the start date a full refund will be provided. If we are forced to cancel a trip for any reason after the trip start date, a full refund for the unused portion of the trip will be provided.
Trip cancellation insurance
Upon confirmation of your trip Altus Mountain Guides enters into financial obligation and cannot refund payment or release you from your contractual obligation except for condition stated below in “Cancellations” Therefore in an effort to avoid unnecessary cancellation penalties, cancellation insurance is strongly recommended in the event you can not participate or if your trip is interrupted “for any reason”. This is available from most travel companies. Please do not hesitate to contact us if you have any questions or concerns regarding our policy or obtaining insurance.
Cancellation insurance
Tugo
Medical/Evacuation Insurance
All participants must have personal internationally accepted medical insurance for all activities pertaining to your trip that also includes emergency rescue and evacuation. With your insurance please ensure you will be covered for “roped travel” if booking a technical trip.
*The required insurance depends on location
Canada
Insurance is free in entire country
USA
Private insurance is recommended
France
Mountain climbing rescue is free
Switzerland, Italy, Austria
Privates or alpine club insurance is required.
*Europe: We recommend the following: Austrian alpine club membership, REGA
Additional fees
Longer & more involved routes may have additional premiums, driving, accommodation,& food costs are trip dependent.
Please contact us for details and a full quote.